Bottle Care & First Use FAQ

Bottle Care & First Use FAQ

Cupanion Bottle

Instruction: Rinse before first use

Do I need to rinse my Cupanion Bottle before first use?
We recommend rinsing the bottle before first use.

Because the Cupanion Original is transparent, users can visually inspect the interior. Many bottles are distributed at events and used immediately. In those cases, the decision to rinse before first use is left to the discretion of the recipient.

This recommendation is:

  • Included on the insert inside the bottle

  • Available in the app under You > Reusables > Care Instructions

Is rinsing mandatory?
Rinsing before first use is recommended. The decision to rinse before first use is left to the discretion of the recipient.


Cupanion Swivel (Stainless Steel)

Instruction: Wash before first use

Do I need to wash my Cupanion Swivel before first use?
We recommend washing the bottle before first use.

Cupanion Swivel bottles are washed during production using ultrasonic cleaning. As with most stainless steel reusable drinkware, washing before first use is standard best practice.

This recommendation is:

  • Included on the insert inside the bottle

  • Available in the app under You > Reusables > Care Instructions

Is washing mandatory?
Washing before first use is recommended. While we encourage washing before initial use, many bottles are distributed at events and used immediately. The decision to wash before first use is left to the discretion of the recipient.


Ongoing Care (All Bottles)

  • Wash regularly with warm, soapy water

  • Refer to the app for detailed care instructions specific to your bottle model

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