Stainless Steel Product Care
We want your stainless steel products to last a lifetime, check out the care tips below to keep your reusable looking great!
Prior to use, hand wash all parts with warm soapy water and dry thoroughly before storing
To clean, hand wash bottle, lid, and infuser
Please do not use bleach or chlorine cleaners on the product
Do not put stainless steel products in the freezer
Do not use stainless steel products in the microwave
Single-walled stainless steel products are recommended for cold beverages only
Double-walled stainless steel products are recommended for hot and cold beverages
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Does every product come with a Fill it Forward Tag?
Yes, every reusable bottle, cup, and bag ships with a Fill it Forward Tag.
Do you sell replacement parts?
All product parts are covered by a Friends for Life™ guarantee if you have a product with a manufacturing defect please contact support@fillitforward.com For lost Cupanion Bottle lids and clips, you can purchase replacements here.
What does the Friends for Life™ Guarantee cover?
All of our products come with our Friends for Life™ guarantee. It means we'll replace any one of our products or parts if a manufacturing defect occurs during the lifetime of the product. What is considered a manufacturing defect? Broken lid, clips ...