How long will the delivery take?
Typically, your package should reach you within 3-10 business days of placing an order. If you have selected the fast delivery option your package should reach you within 3 days.
In order to keep shipping costs low we send our Fill it Forward Tags by standard post. This means at this time we can't provide tracking for your order and they may take a bit longer to get to you. If you have any questions please reach out to support@fillitforward.com
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Why is my delivery delayed?
Fill it Forward products are shipped by standard post in order to keep shipping costs low, which is why they may take a bit longer to get to you. On average, it takes the tags about 7 business days to arrive. Ship times are estimates only and cannot ...
When will my order ship?
Orders ship within 48 hours of being received from Monday - Friday.
If I lose my Fill it Forward Tag will I lose my progress in the app?
No. All of your data and progress is tied to your personal account information rather than the Fill it Forward Tag.
How do I track my order?
If you would like to track your order, it can be done so here: https://store.fillitforward.com/pages/order-tracking-form Please note, Fill it Forward Tag orders are shipped by standard post to help reduce the cost of shipping. This means you do not ...
How are scans tracked in the web based app for custom clients?
Custom QR codes that are scanned using the web based app will still be tracked within the custom group page of the mobile app. Scans from the web based app will not be associated with any user. Only scans associated with a mobile app account will be ...