When will my order ship?

When will my order ship?

Orders ship within 48 hours of being received from Monday - Friday.

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    • Where do you ship?

      We ship domestically as well as internationally. For international shipments, we cover the cost of customs and import duties. Orders are shipped from our head office in Ontario, Canada as well as our warehouse in Chicago, IL.
    • How do I track my order?

      If you would like to track your order, it can be done so here: https://store.fillitforward.com/pages/order-tracking-form Please note, Fill it Forward Tag orders are shipped by standard post to help reduce the cost of shipping. This means you do not ...
    • How long will the delivery take?

      Typically, your package should reach you within 3-10 business days of placing an order. If you have selected the fast delivery option your package should reach you within 3 days. In order to keep shipping costs low we send our Fill it Forward Tags by ...
    • Can I order in bulk for my organization?

      Yes! Please reach out to info@fillitforward.com with more information about the product, quantity, and timeline and someone from our team will follow up.
    • If I lose my Fill it Forward Tag will I lose my progress in the app?

      No. All of your data and progress is tied to your personal account information rather than the Fill it Forward Tag.