When will my order ship?

When will my order ship?

Orders are processed and shipped within 48 hours of being received, Monday to Friday.
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    • Where do you ship?

      We ship domestically as well as internationally. For international shipments, we cover the cost of customs and import duties. Orders are shipped from our head office in Ontario, Canada, as well as our warehouses in Chicago, IL, and Union Gap, WA.
    • How do I track my order?

      If you would like to track your order, it can be done so here. Please note, Fill it Forward Sticker orders are shipped by standard post to help reduce the cost of shipping. To be accessible to all budgets, Fill it Forward Stickers can be shipped via ...
    • How long will the delivery take?

      Typically, your package should reach you within 3-10 business days of placing an order. If you have selected the fast delivery option, your package should reach you within 3 days. Please note: Ship times are estimates only and cannot be guaranteed. ...
    • Can I order in bulk for my organization?

      Yes! Please reach out to info@fillitforward.com with more information about the product, quantity, and timeline, and someone from our team will follow up.
    • Will my Web App scans transfer when I download the Mobile App?

      Currently, there is no way to connect your data from the Web App to the Mobile App. Users who wish to track their metrics will need to download the Fill it Forward Mobile App and create an account.