Where do you ship?

Where do you ship?

We ship domestically as well as internationally. For international shipments, we cover the cost of customs and import duties.

Orders are shipped from our head office in Ontario, Canada as well as our warehouse in Chicago, IL.

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    • When will my order ship?

      Orders ship within 48 hours of being received from Monday - Friday.
    • What are the bulk production turnaround times?

      Receive a bulk shipment for in-person events or to use in swag boxes you are curating and delivering OR supply a mailing list with addresses and we ship direct to homes. No address? Share our secure online request form to collect personal shipping ...
    • Why is my delivery delayed?

      Fill it Forward products are shipped by standard post in order to keep shipping costs low, which is why they may take a bit longer to get to you. On average, it takes the tags about 7 business days to arrive. Ship times are estimates only and cannot ...
    • What are the shipping options?

      Below are the shipping options for all product orders that go by tracked shipping. Canada Shipping Type Method Carrier Cost Transit Times Standard Shipping Expedited Parcel Canada Post $5/ Free on all orders over $30 2-7 business days Expedited ...
    • Do you offer free shipping?

      No, our shipping is a flat rate fee of $9.95 (2-7 business days) on all Shopify orders within Canada and on all Shopify orders within the continental USA (2-7 business days).