Information Safety and Security

Information Safety and Security

Fill it Forward takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of user personal data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.


Fill it Forward restricts access to user personal information to our employees, contractors, and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Despite our efforts regarding data security, no system can be 100% secure and there is always a risk of unauthorized access to your personal data. By using our Services, you assume this risk. We also urge you to use a unique and strong password to your user account on Fill it Forward Services as well as to protect such password.

To review our full Privacy Policy, read here.
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    • Can I order in bulk for my organization?

      Yes! Please reach out to info@fillitforward.com with more information about the product, quantity, and timeline, and someone from our team will follow up.
    • If I lose my Fill it Forward Sticker will I lose my progress in the app?

      No, all of your data and progress is tied to your personal account information rather than the Fill it Forward Sticker.
    • How do I track my order?

      If you would like to track your order, it can be done so here. Please note, Fill it Forward Sticker orders are shipped by standard post to help reduce the cost of shipping. To be accessible to all budgets, Fill it Forward Stickers can be shipped via ...
    • Can I customize Fill it Forward products?

      Yes! All Fill it Forward products—including Fill it Forward Stickers and Cupanion Bottles, Cups, and Bags—can be customized with your branding and logo. Please reach out to info@fillitforward.com to learn more.
    • Can we support a different charity?

      Enhanced members can sponsor a giving project and choose to onboard a new charity of their choice. We are always open to exploring partnerships that make an impact! Please send us an email at info@fillitforward.com with your suggestions.