How do I create a login to the Member Portal?

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• Where can I find the Member Portal?

  You can log into the Member Portal here. Our Member Portal is accessible to all Fill it Forward Members, both Standard and Enhanced. If you have any questions, please contact our Client Success Specialist at jasminei@fillitforward.com.

• How do I use the Fill it Forward App?

  Download the free Fill it Forward App on your mobile device. Create a login & personalize your user account. Scan your Fill it Forward QR Code every time you reuse. Track your environmental impact and unlock donations to giving projects around the ...

• What if a student dropped off the container, but the return didn’t register?

  If a student forgets to scan their container upon return, the next time it is borrowed, the credit will automatically return to the student. The student can also submit a ticket by navigating to the "Help" section under the “You” tab of the Fill it ...

• Will my Web App scans transfer when I download the Mobile App?

  Currently, there is no way to connect your data from the Web App to the Mobile App. Users who wish to track their metrics will need to download the Fill it Forward Mobile App and create an account.

• SIGN UP: Can students sign up using their student ID instead of email?

  No, to create an account on the Fill it Forward app, users must provide an email, username, and password. We encourage students to sign up with their school email.