SIGN UP: Can students sign up using their student ID instead of email?

• Related Articles

• How are students added to our Private Group?

  Students are added to the school’s Private Group when they first scan the container’s Fill it Forward Sticker.

• What if a student dropped off the container, but the return didn’t register?

  If a student forgets to scan their container upon return, the next time it is borrowed, the credit will automatically return to the student. The student can also submit a ticket by navigating to the "Help" section under the “You” tab of the Fill it ...

• What is the Fill it Forward Borrow Feature?

  Our Fill it Forward Borrow feature is built for campus dining, allowing you to elevate your student experience, reduce lost containers, and exceed your sustainability goals. How it Works: Download the Fill it Forward app and log in using your school ...

• What if a student swipes away the checkmark on their screen before showing the cashier?

  If the check mark screen has been closed, the user can show the rental by viewing the rental history, which is time-stamped. Click on the “Borrow” tab in the Fill it Forward app, then click “History”. The most recent activity will be visible at the ...

• Can we support a different charity?

  Enhanced members can sponsor a giving project and choose to onboard a new charity of their choice. We are always open to exploring partnerships that make an impact! Please send us an email at info@fillitforward.com with your suggestions.