What if a student swipes away the checkmark on their screen before showing the cashier?
If the check mark screen has been closed, the user can show the rental by viewing the rental history, which is time-stamped. Click on the “Borrow” tab in the Fill it Forward app, then click “History”. The most recent activity will be visible at the top of the activity feed.
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What if a student dropped off the container, but the return didn’t register?
If a student forgets to scan their container upon return, the next time it is borrowed, the credit will automatically return to the student. The student can also submit a ticket by navigating to the "Help" section under the “You” tab of the Fill it ...
SIGN UP: Can students sign up using their student ID instead of email?
No, to create an account on the Fill it Forward app, users must provide an email, username, and password. We encourage students to sign up with their school email.
How do I customize my profile?
To customize your profile, go to “Profile” under the “You” tab, and click “Edit” in the top right corner to add your screen name, country, profile picture, background picture, and why you reuse.
What is the Fill it Forward Borrow Feature?
Our Fill it Forward Borrow feature is built for campus dining, allowing you to elevate your student experience, reduce lost containers, and exceed your sustainability goals. How it Works: Download the Fill it Forward app and log in using your school ...
How can I adjust my Hydration Tracking settings?
Tap or click “Hydration” under the “You” tab of the Fill it Forward app to track your hydration. You can adjust your daily goal and units by clicking the Settings icon on the top right corner of your screen. Contribute to your hydration goal by ...