Do you offer design support?
Yes! We offer co-branded graphic design support from start to finish.
1. Submit your logo or design.
2. Match Pantone/CMYK colors.
3. Review and approve pre-production artwork.
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Do you offer free shipping?
We offer a flat shipping fee of $9.95 USD on all Shopify orders within Canada and the continental USA (2–7 business days).
Can we support a different charity?
Enhanced members can sponsor a giving project and choose to onboard a new charity of their choice. We are always open to exploring partnerships that make an impact! Please send us an email at info@fillitforward.com with your suggestions.
Return Policy
As Fill it Forward reusable products are food storage items, we only accept returns of unused items. To request a return, your product must include the official receipt or invoice. If Fill it Forward products are purchased online they may only be ...
Lost my streak
If you have lost your streak, please contact our support team from the "Help" section under the “You” tab of the app.
Do you sell replacement parts?
All Cupanion product parts are covered by our Friends for Life™ Guarantee. If you have a product with a manufacturing defect, please contact support@fillitforward.com For lost Cupanion Bottle lids, you can purchase replacements here.