Do you offer design support?
Yes! We offer co-brand graphic design support from start to finish.
1. Submit your logo or design.
2. Match Pantones / CMYK colors.
3. Review and approve pre-production artwork
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Do you offer free shipping?
No, our shipping is a flat rate fee of $9.95 (2-7 business days) on all Shopify orders within Canada and on all Shopify orders within the continental USA (2-7 business days).
Return Policy
Fill it Forward reusable products are food storage items, therefore, we only accept returns of unused items. To request a return your product must include the official receipt or invoice. If Fill it Forward products are purchased online they may only ...
Do you sell replacement parts?
All product parts are covered by a Friends for Life™ guarantee if you have a product with a manufacturing defect please contact support@fillitforward.com For lost Cupanion Bottle lids and clips, you can purchase replacements here.
What does the Friends for Life™ Guarantee cover?
All of our products come with our Friends for Life™ guarantee. It means we'll replace any one of our products or parts if a manufacturing defect occurs during the lifetime of the product. What is considered a manufacturing defect? Broken lid, clips ...
How long will the delivery take?
Typically, your package should reach you within 3-10 business days of placing an order. If you have selected the fast delivery option your package should reach you within 3 days. In order to keep shipping costs low we send our Fill it Forward Tags by ...