What does the Friends for Life™ Guarantee cover?

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• What does the Friends for Life™ Guarantee cover?

  All of our Cupanion products come with our Friends for Life™ Guarantee. It means we’ll replace any of our products or parts if a manufacturing defect occurs during the product’s lifetime. What is considered a manufacturing defect? Broken lid, clips ...

• Do you sell replacement parts?

  All Cupanion product parts are covered by our Friends for Life™ Guarantee. If you have a product with a manufacturing defect, please contact support@fillitforward.com For lost Cupanion Bottle lids, you can purchase replacements here.

• Where do you ship?

  We ship domestically as well as internationally. For international shipments, we cover the cost of customs and import duties. Orders are shipped from our head office in Ontario, Canada, as well as our warehouses in Chicago, IL, and Union Gap, WA.

• What is the Cupanion Aluminum Bottle made from?

  The Cupanion Aluminum Bottle is made from Aluminum, a durable and lightweight metal perfect for cold beverages, and is 100% recyclable at the product's end-of-life. Also, it has a food-grade BPA-free liner, and the lid is made from polypropylene.

• How are Fill it Forward products eco-friendly?

  At Fill it Forward, we are committed to creating products that inspire the world to reuse. Here are a few stats on the Fill it Forward Bottle: All plastic products are BPA/BPS Free and are built to last a lifetime. Reuse the Cupanion Bottle 2x to ...